Effective Date: 01/01/2025

Prestige Electric ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.prestigeelectricva.com/. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when using our website, scheduling a service, or contacting us. This information may include:

• Personal Identifiable Information (PII): Name, email address, phone number, mailing address, and any other details you provide.
• Technical Information: IP address, browser type, device type, and other technical data collected automatically through cookies and tracking technologies.
• Service Information: Details regarding services requested, inquiries, or customer support interactions.

2. How We Use Your Information

We use the information collected for various purposes, including:

• Providing and managing our electrical services.
• Responding to inquiries, scheduling appointments, and communicating with customers.
• Sending updates, promotional materials, or service-related notifications.
• Improving website functionality, security, and user experience.
• Complying with legal obligations and enforcing our policies.

3. Sharing Your Information

We are committed to not transferring consumer data to external organizations except as necessary for service delivery, legal compliance, or business transfers. We implement strict access controls to prevent unauthorized sharing of user data.

We do not sell or rent your personal information. We do not share your mobile information with third parties for marketing purposes.

However, we may share your information in the following cases:

• Service Providers: With third-party service providers that assist in delivering our services.
• Legal Compliance: When required by law, government authorities, or to protect our rights and property.
• Business Transfers: In the event of a merger, acquisition, or asset sale.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website performance. You can modify your browser settings to disable cookies, but this may affect website functionality.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including:

• Accessing, updating, or deleting your information.
• Opting out of marketing communications.
• Restricting or objecting to certain data processing activities.
• You have the right to opt out of our SMS messaging campaigns at any time.

         To opt out, please reply 'STOP' to any of our messages or contact us directly at contact@prestigeelectricva.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of any significant changes by posting the updated policy on our website. Your continued use of our website and services constitutes acceptance of these changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Phone: 1-757-708-1683
Email: contact@prestigeelectricva.com
Location: 2501 South Military Highway, Suite D, Chesapeake, VA 23320

Thank you for trusting Prestige Electric with your electrical service needs.